FAQs

Youth under 18 who are at risk of becoming involved in the juvenile justice or child welfare system are eligible for services at The Bridge. These youth may be struggling with:

• mental health concerns
• anxiety and depression
• alcohol & drug use
• anger or defiance issues

or maybe they are:

• acting out at school or home
• running away from home
• skipping school
• demonstrating self-harming behaviors.

• Youth who are currently on probation. These youth and families are already receiving services at the request of the court. If we receive a referral for youth on probation, we will work with the youth’s assigned probation officer to see if additional community resources would be helpful.
• Youth who have serious pending charges may be eligible for full or limited services. We will review the circumstances and make a decision on a case-by-case basis.
• Youth experiencing an active behavioral health crisis. The Pathways Community Youth Support Center will help youth successfully navigate a behavioral health crisis. We may partner with the Youth Support Center when a youth is discharged to coordinate follow-up care in the community.

Pathways Youth Community Support Center
9196 W Emerald Ln Suite 100, Boise, ID 83704
1-833-5-CRISIS (27-4747) Option 2

We will not turn away a family requesting help and will make every effort to accommodate, but we have limited staffing on site and prefer to make appointments. Appointments are provided at times convenient for families, including evening and weekend hours upon request.

No, The Bridge is not a residential facility. Beds may be available at Hays House for respite care, short-term care services that offer temporary relief and support for families.  Respite care may be planned or provided for emergencies.

Idaho Youth Ranch Hays House
7221 Poplar St, Boise, ID 83704
1-208-322-2308

The Pathways Community Youth Support Center is available for youth experiencing or heading towards an active behavioral health crisis. The Youth Support Center is not a residential facility but can provide up to 23-hour 59-minute stabilization, behavioral health services and connections for follow-up care.

Pathways Youth Community Support Center
9196 W Emerald Ln Suite 100, Boise, ID 83704
1-833-5-CRISIS (27-4747) Option 2

We are currently not equipped or staffed to accept drop-offs. We ask that law enforcement submit a referral so we can contact the family for an appointment as soon as possible.

Youth experiencing or heading towards an active behavioral crisis may be brought to the Pathways Community Youth Support Center. They will provide shelter for up to 24 hours, and offer support and follow-up care to help youth successfully navigate or avoid a crisis.

Pathways Youth Community Support Center
9196 W Emerald Ln Suite 100, Boise, ID 83704
1-833-5-CRISIS (27-4747) Option 2

The Bridge is open Monday – Friday, 8:00 am – 5:00 pm with evening and weekend appointments upon request.

Services provided by The Bridge are free. If we refer you to community resources such as counseling that have a cost, we will take your insurance status into consideration when identifying potential service providers.

We prefer for youth to participate with at least one parent/legal guardian but encourage all family members to join including siblings. If a youth’s parent/legal guardian cannot attend and/or another adult would like to participate as the youth’s primary case partner, we will need the parent/legal guardian to sign the participation and information exchange form. We can arrange this in person or through email.

No, participation in our program is voluntary, but we hope you will consider giving our services a chance.

We want all youth and families who participate in our services to have safe, healthy, and hopeful futures.  If you are still struggling, please let us know.