Billing Cycles & Due Dates
Commercial bills are issued on a monthly basis and due on the 25th.
Residential bills are issued on a quarterly basis.
| Mailed | For 3 months at a time: | Due On |
| January | Jan., Feb., & Mar. | February 14th |
| April | Apr., May., & Jun. | May 14th |
| July | Jul., Aug., & Sept. | August 14th |
| October | Oct., Nov., & Dec. | November 14th |
Phone
- Option #1:
- Call 208-577-4710 during regular business hours to speak directly with a team member. Open Monday – Friday, 8 am to 5 pm (excluding holidays). Be prepared to provide a check number, bank routing number, and bank account number. This will authorize us to use information from your check to make a one-time electronic fund transfer (EFT) from your account as a check transaction.
- Free service
- Option #2:
- Call 1-877-727-3290 any time day or night to make a payment. Have your six-digit account number and debit/credit card information ready.
- Third-Party Provider. A 2.4% convenience fee will apply ($2 minimum).
Online
- Option #1:
- Pay your bill online using a debit/credit card by visiting: Online Customer Portal.
- You can choose to make a one-time express payment without having to register or opt to become a registered user to check your balance, access past bills, sign up for e-statements, manage multiple accounts, and set up recurring payments.
- Third-Party Provider. A 2.4% convenience fee will apply ($2 minimum).
- Option #2:
- Create an account on your bank’s website or app, if you don’t already have one.
- Once you’ve logged in, look for a “bill pay” link
- Make sure to include your six-digit trash account number and direct payments to:
- Ada County Trash Billing, PO Box 2780, Boise, ID 83701
- Free service.
Automatic Withdrawals (ACH)
- To set up auto-pay please complete the following form: Authorization Agreement for Automatic ACH Payments
- Set up directly with our office and is a FREE service.
Mail
- Make checks or money orders payable to : Ada County Trash Billing, PO Box 2780, Boise, ID 83701
- Enclose the payment coupon or print the account number on the face of the payment. Use blue or black ink only. Do not staple, tape, paperclip, or glue your payment. Do not send cash.
- FREE service
In-person
- Visit Us At
- 252 E Front, Suite #199, Boise, ID 83702
- Cash/Checks/Money Orders ONLY at this time.
- Open Monday – Friday, 8 am to 5 pm (closed holidays)
- We also have a dropbox as you enter the office lobby (located on the left side).
- FREE service.
